Pro Feature

Email Open Tracking
Know When Emails Are Read

Track exactly when recipients open your WordPress emails. A tiny invisible tracking pixel records opens with timestamps, location, and device data.

How Open Tracking Works

Authority Mailer SMTP Pro automatically inserts a tiny 1x1 pixel transparent image at the end of each HTML email. When the recipient opens the email and images load, we record the open event.

  • Timestamp Recording

    Exact date and time when the email was opened

  • Geographic Location

    Country and city where the email was opened

  • Device Detection

    Browser, operating system, and device type

  • Multiple Opens

    Track how many times each email is opened

Email: Order #1234 Confirmation

Opened
Nov 29, 2024 • 10:32 AM
San Francisco, CA • iPhone, iOS 17
Opened Again
Nov 29, 2024 • 2:15 PM
San Francisco, CA • Chrome, Windows

Use Cases for Open Tracking

Understand how your emails perform and when recipients engage.

Verify Email Receipt

When a customer claims they didn't receive an email, check if it was opened. Proof they received and read it.

Measure Engagement

Track open rates across email types. Which subject lines get more opens? Which notifications are being read?

Follow-Up Timing

Know when customers read your emails so you can time follow-ups appropriately. They opened it yesterday - time to reach out.

Start Tracking Email Opens

Open tracking is included in all Authority Mailer SMTP Pro plans.