Support
How Can We Help?
Find answers, tutorials, and support resources to help you get the most out of Authority Plugins products.
Documentation
Explore our comprehensive documentation to learn everything about our products.
Frequently Asked Questions
Quick answers to common questions about our products and services.
How do I install a WordPress plugin?
After purchasing, download the plugin ZIP file from your account dashboard. In WordPress, go to Plugins > Add New > Upload Plugin, then select the ZIP file and click Install Now. Once installed, click Activate to enable the plugin.
How do I get my license key?
Your license key is available in your account dashboard under the "Purchases" or "Licenses" section. You'll also receive it via email after your purchase. Copy the key and enter it in the plugin settings to activate.
Can I use one license on multiple websites?
It depends on your license type. Single-site licenses are for one website only. Multi-site licenses allow installation on multiple sites as specified in your license terms. Check your purchase details for the exact number of allowed sites.
How do I update my plugins?
With an active license, you'll receive automatic update notifications in WordPress. Go to Dashboard > Updates to see available updates. Click "Update Now" to install the latest version. Always backup your site before updating.
What if my plugin conflicts with another plugin?
First, try deactivating other plugins one by one to identify the conflict. Check our documentation for known compatibility issues. If the problem persists, contact our support team with details about your WordPress version, theme, and other active plugins.
How do I request a refund?
We offer a 30-day money-back guarantee. To request a refund, email refunds@authorityplugins.com with your order number and reason for the refund. Our team will process your request within 1-2 business days.
Still Need Help?
Our support team is available 24/7 to help you with any questions or issues you may have.